SHIPPING YOUR WEDDING ROOF ORDER

Production time

Our clients are welcomed by the Wedding Roof – a place where dreams of a perfect wedding outfit become a reality. We specialize in wedding dresses from the best brands, each of which has its own characteristics and production time.

The Lana Marinenko brand offers a standard production time of up to 85 working days. If you need accelerated tailoring, we provide this opportunity for an additional fee.

Special attention should be paid to the premium collection from Lana Marinenko, in which each dress is created directly by the hands of the designer. The production time for these unique outfits is from 4 months. You can be sure of our dedication to impeccable details and unique style.

Other brands, such as Sonesta, Romanova Atelier, Martha and Patricia, offer standard production times from 2.5 weeks to 2.5 months. We strive to offer you not only high quality and a variety of designs, but also prompt order fulfillment.

We emphasize an important note: before placing an order, please specify with us the actual production time. Our team is ready to answer your questions via a convenient chat on our website or by email weddingroof.b2b@gmail.com.

SHIPPING TIME FRAMES 

We offer delivery of your order via DHL Express, which means that your lovely dresses will be delivered within 5-12 days. We understand that time plays an important role when ordering a wedding dress, so we have chosen a reliable partner to ensure fast delivery.

As soon as your order is shipped, we will send you an email confirming the shipment and all the necessary information to track your parcel. You can easily track every step of the way of your order to be aware of its location and approximate delivery date.

It is important to note that all orders require a signature upon delivery. This guarantees safety and ensures delivery only in your reliable hands. We value your privacy and try to make the delivery process as safe and secure as possible.

If, for any reason, your parcel has not arrived within 30 working days from the date of dispatch, we ask you to contact us by e-mail weddingroof.b2b@gmail.com . We are always ready to help and resolve any questions or problems with delivery.

CUSTOMS, TAXES AND IMPORT CHARGES

We care about our customers and strive to make shopping convenient and affordable for everyone. However, we also understand that international orders can be somewhat complicated and involve several more stages, such as customs taxes and import duties.

Please note: For international orders, it may be necessary to pay customs duties and import taxes. These duties and taxes may be applied, depending on the country of delivery, and they may be subject to a number of rules and restrictions.

We would like to inform you that we are not responsible for the payment of these customs duties and import taxes. These costs are borne by the buyer, and we strongly recommend that you find out about possible costs in advance to avoid unpleasant surprises.

Regardless of where your place of residence is located, we are working to ensure that the delivery process is fast and efficient. However, we cannot control the possible delays that may occur at customs. Please be patient if this happens and do not hesitate to contact us if you have any questions or difficulties.

POSTAGE DELAYS

All delivery dates are indicated only as approximate. Wedding Roof is not responsible for any delays caused by delivery services or international customs clearance processes. Do not worry, such delays do not occur all the time, but it is necessary to take into account the possibility of their occurrence.